My Best Ideas

Have about five minutes and want to learn something?

Each week, you’ll get a mixture of neuroscience, humor and business communication, in articles and videos, that give you at least one idea you can use right away.

Sample the latest one:

Video: What the World’s Worst Customer Experience Taught Me

I admit to having feet of clay. My original purpose for this video was to excoriate the awful service and terrible treatment my dog and I received at a pet ER center -- and get your empathy and outrage. After a week, I was able to see the chance to create something...

“Lynne’s newsletters capture the reader with her easy and meaningful content. In the sea of emails, Lynne’s newsletters always stand out as examples for how best to engage people.”

Deb
Principal
Interior Design Industry

“Fantastic! Brilliant! Great info as usual. I will use this with my team!”

Larry
President
Customer Services Industry

Sign up and get this bonus eBook: Communication Robbers: the 15 People Who Steal Success from Your Organization.

Send Me the Blog & Bonus eBook

Looking for Inspiration Right Now?

Pick a topic.

LEADERSHIP

NEUROSCIENCE

COMMUNICATION SILOS

PERSUASION

CORPORATE CULTURE

STORYTELLING

Let's Talk

Email, call 847-729-5716, or book some time on my calendar.

Here’s my promise: to truly understand what you need, appreciate the chance to chat, and have fun!